Contact Us

Customer Support

We’re here to help. Find the best way to contact us for the support you need.

Before contacting one of our representatives you may find the answers you are looking for in our FAQs section.

Venture Bell does not have a Telephone Customer Support Service. If anybody calls you claiming so they do not represent Venture Bell and you should hang up immediately.

We offer two ways to contact us: Email Support and Web Chat Support

For Email assistance please message us at: [email protected]

For Web Chat Support please click here

You may also fill out the below section and a representative will respond to you via email:

Our representatives are available:

Privately message your name, email registered to account if you have one, phone number, inquiry and best time to contact you if relevant. Please remember: Don’t include account numbers or personal ID numbers for security reasons and check to ensure you are using our verified accounts.

Due to the number of requests received daily, we sometimes cannot respond immediately. We strive to reply within 24 hours. We appreciate your patience and understanding.

Neither Venture Bell nor any of its affiliates will ever ask you for your ID number, account information, passwords or PINs via Facebook or Twitter.

You will need to verify your identity with our agents when conversations involve account-specific questions.